Meet the Staff

Compassionate Support Behind Every Visit

At Urteaga Chiropractic, our doctors may handle your treatment, but it’s our dedicated support team that makes every visit seamless, stress-free, and efficient. From scheduling and paperwork to personal injury case management, our experienced staff is here to assist you every step of the way.

Whether you're dealing with the aftermath of an accident, navigating insurance claims, or coming in for regular care, our team ensures you’re welcomed, informed, and cared for — in English or Spanish.

Our Team

Joy Mora

Office Manager & Cerritos Personal Injury Case Manager

As our lead Office Manager, Joy oversees clinic operations and ensures patients receive organized, timely support across all locations. Based primarily in our Cerritos office, Joy also manages PI cases with professionalism and care — guiding patients through paperwork, attorney communication, and scheduling needs. She’s known for her attention to detail, reliability, and deep commitment to patient satisfaction.

Jacqueline Espitia

Personal Injury Case Manager – Artesia Office

Jacqueline is the friendly face of our Artesia team, helping personal injury patients feel supported from the moment they walk in. She specializes in PI case documentation, coordinating with attorneys, and keeping patients informed throughout their recovery process.

Nancy Guerrero

Irwindale Personal Injury Case Manager

Serving our Irwindale location, Nancy is a key point of contact for patients navigating auto accident claims and personal injury care. Her calm demeanor and clear communication style make her a favorite among patients and legal partners alike.

Cassandra Barcza

Whittier Personal Injury Case Manager

Based in Whittier, Cassandra supports Dr. Urteaga and team with all personal injury case handling. She ensures every file is accurate, every question answered, and every patient fully prepared for care and documentation. Her role is vital in helping patients feel at ease during a potentially overwhelming time.

Briana Merino

Orange Office Personal Injury Case Manager

Briana leads PI case management at our Orange Office, assisting patients with everything from insurance coordination to appointment scheduling and follow-ups. She brings a professional, empathetic approach to every interaction, creating a smooth patient experience.

Brenda

Administrative Support

Briana leads PI case management at our Orange Office, assisting patients with everything from insurance coordination to appointment scheduling and follow-ups. She brings a professional, empathetic approach to every interaction, creating a smooth patient experience.

Real People. Real Support. Real Results.

Our staff members are more than just administrators — they are your advocates, your guides, and your support system throughout your chiropractic care journey. Many of them specialize in personal injury case management, which means they’re skilled in:

• PI intake coordination
  
• Legal communication with attorneys
  
• Appointment management and follow-up
  
• Claim form completion and documentation
  
• Streamlining your experience from start to finish

Locations & Accessibility

Whittier Office

Cerritos Office

Irwindale Office

Orange Office